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Our service to customers begins with an understanding of the individual needs of each customer. Our sales team are all employed by the company and they will help you in tailoring the product to match your specific requirements. Often the first contact that customers make is as a result of a recommendation from a friend, relative or neighbour who we have dealt with in the past. It's because of the importance we place on customer satisfaction that we have been in business locally since 1978. Following that first contact, we encourage customers to visit our showroom to see and feel the products.
Customers are as individual as their homes, and we want their new doors, windows or conservatories to be exactly as they want them. All our products are made to order and our investment in IT means that after a full on-site survey of the customers' requirements, orders are specified, checked and verified before being automatically translated into an order for production in our factory. We also agree installation arrangements with customers at this stage - all part of the Wessex Windows Experience!
Your satisfaction is our future |
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| Thank you for your good service, we would be pleased to do business with you again. |
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